Terms & Conditions


We want you to be fully satisfied with your purchase from I’m Training. If you are not satisfied with an item that you have purchased, you may return all products within 30 days of delivery for a refund of the purchase price, minus the shipping and a 20% restocking fee. The item must be returned in new condition with a copy of the included invoice or email receipt, in original boxes (when applicable). Opened DVD purchases are not accepted for return.


Please allow up to 72 hours of receipt for processing time to ship orders. All shipping times are from date of shipment. Orders received after 10:00am Eastern time on Fridays, may not ship until Monday. We will ship anywhere in the world. For special handling or rush orders, please contact us at 800-919-1220.